Information in compliance with the personal data protection law
In Europe and in Spain there are data protection rules that are intended to protect your personal information that our company has to comply with. That is why, it is very important for us that users understand perfectly what we are going to do with the personal data that we ask them for. Therefore, we will be transparent and we will give them the control over their data, using simple language and clear options that enable them to decide what we will do with their personal information. Once you have read this information, if you still have any questions, please ask us. Thank you for your cooperation.
|Our name is :
||Seinon Solutions SL
|Our main activity:
||Manufacturing hardware and software for energy efficiency.
||C/ Severo Ochoa 20, 1A. Parque empresarial. CP 03203 Elche (Alicante)
|For your peace of mind and security, we hereby inform you that we are a company that has been registered in the following Companies Register /Public Register:
||The Companies Register of Alicante, Volume: 3440, Register: 0, Page. 97, Sheet A-120686, Entry: 1
|Our contact telephone number is :
|Our contact email address:
What do we use your data for? In general, your personal data will be used to interact with you and to provide you with our services. Moreover, it might be used for other activities, such as to send you advertising or to promote our activities.
Why do we need to use your data? Your personal data is necessary so that we can interact with you and provide you with our services. In this sense, there are a number of boxes available that you can tick, which will help you decide simply and clearly about the use of your personal information.
Who is going to have access to the information that we ask you for ? In general, only the personnel of our company, who have been duly authorised, can have access to the information that we ask you for. Additionally, entities that need to use it so that we can provide you with our services might have access to it. So, for example, our bank will know your details if the payment for our services is made by card or bank transfer. Furthermore, public or private entities that we are expected to provide your personal data to in compliance with a certain law. To give you an example, the Spanish Tax Law states that certain information about economic transactions, which exceed a certain amount, must be supplied to the Spanish Tax Agency. If, in other cases, we need to pass on your personal information to other entities, we will ask you for your permission beforehand in a clear manner so that you can decide on the matter.
How are we going to protect your data? We will protect your data by taking efficient security measures according to the risks involved in using your information. To this end, our company has approved a Data Protection Policy and it carries out annual tests and audits to make sure that your personal data is safe and secure at all times.
Do we send you personal data to other countries? Some countries in the world are safe for your data and others are not. So, for example the European Union is a safe environment for your data. Our policy is to not send your personal information to any country that is not safe from the point of view of your data. If, in order to provide you with the service your data has to be sent to countries that are not as safe as Spain, we will always ask you for your permission first and then we will use the effective security measures that reduce the risks of sending your personal information to another country.
How long are we going to keep your data for? We will keep your personal data for as long as our relationship lasts and for as long as it is required by law. Once the applicable legal time periods have expired, we will then delete the data in a safe and environmentally friendly manner.
What are your data protection rights? You can get in touch with us at any time to find out what information we have about you, you can ask to have it corrected if it is incorrect and have it deleted at the end of our relationship, if this is legally possible. You are also entitled to ask to have your personal data passed on to another entity. This right is called the data portability right and it might be useful in certain situations. To exercise any of these rights, you must ask in writing and send it to our address, together with a photocopy of your DNI (Spanish national identification card) or another piece of identification, so that we can identify you. We have specific forms to ask to exercise these rights at our company offices and we will help you fill them in. To find out more about your data protection rights, you can have a look on the website of the Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent if you change your mind later on? You can withdraw your consent about the use of your personal data at any time. So, for example, if you were interested in getting advertising about our products or services, but then you decide that you no longer want any advertising, just inform us by filling in the objecting to data processing form that is available at our company offices.
If you think that your rights have been ignored, can you make a complaint? If you think that your rights have been ignored by our company, you can make a complaint at the Spanish Data Protection Agency, through any of the following means of communication:
Electronic office: www.agpd.es
Spanish Data Protection Agency
C/ Jorge Juan, 6
Tel. 901 100 099
Tel. 91 266 35 17
Making a complaint at the Spanish Data Protection Agency is free and the help of a lawyer or solicitor is not required.
Do we produce profiles on you? Our policy is to not produce profiles on the users of our services. Nevertheless, there might be situations when, in order to provide the service, for commercial reasons or others, we need to produce information profiles about you. One example would be using your purchase or services record to be able to offer you products or services that have been adapted to your tastes or needs. In such a case, we will take effective security measures that protect your information at all times from unauthorised people who try to use it for their own benefit.
Will we use your personal data for other purposes? Our policy is to not use your data for other purposes apart from those that we have explained to you. If, however, we need to use your data for different activities, we will always ask you for your permission beforehand in a clear manner so that you can decide on the matter.